ABC27 WHTM Call for Action

If you would like abc27's Call For Action team to help you with a problem, call (717) 214-9187 between 11 a.m. and 1 p.m. Tuesdays, Wednesdays and Thursdays or submit an online complaint form.
Got a problem? Call For Action!
Call For Action empowers consumers by giving them a voice larger than their own. Volunteers are trained to assist consumers through mediation and education to resolve problems with businesses, government agencies, and other organizations. The services are free and confidential and available to all individuals and small businesses.
 * One call connects consumers with the help they need to solve their problems.
 * Call For Action resolves 90 percent of all cases.
 * Call For Action assists individuals and small businesses victimized by fraud.
How Does it Work?
When a consumer contacts Call For Action, a volunteer listens as the problem is described. That volunteer now “owns” the case until a resolution is secured. The volunteer will contact the company or agency directly to promote dispute resolution. Call For Action works cooperatively with state and federal agencies to help track and combat scams.

Become a Call For Action Volunteer!
The Call For Action office is staffed entirely by dedicated volunteers. These volunteers give consumers a nonthreatening place to turn to, act as a neutral third party, and offer them guidance from start to finish.

What do we need volunteers for?
Volunteers are needed to help resolve consumer complaints, either by mediation or referral.

What does it take to be a Call For Action volunteer?
The most important qualification is a sincere desire to help people resolve consumer problems they have been unable to resolve themselves. You need to be available from 10:00 a.m. to 3:00 p.m. on the same day each week to come in and volunteer. We ask that you make a one-year commitment to the program, and participants must be at least 18 years old.

Do you provide training?
Yes. Our development team provides the training necessary to become a volunteer professional.

How much time would I need to spend each week?
Volunteers devote a few hours, one day a week, usually from 10:00 a.m. to 3:00 p.m. Please be aware that there are no opportunities for paid employment with the station or with Call For Action. This is a volunteer opportunity.

If you are interested in volunteering with Call For Action, call 1-800-647-1756 or submit the application below.

Call For Action - Become a Volunteer!

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