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Verizon working to fix FiOS service problems - abc27 WHTM

Verizon working to fix FiOS service problems

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Verizon is working to fix a problem with its FiOS television service across the East Coast.

It is affecting customers in Pennsylvania, Virginia, Maryland, New York and Massachusetts. 

Customers may only be able to get local channels. Verizon said it's an internal issue that's causing problems with some of their boxes.

A spokesperson told abc27 they're working to fix it remotely by resetting customers' boxes, but say if you're still having problems Monday afternoon you should call their customer service line at 1-800-256-4646.

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