Public Partnerships, LLC and the State Department of Public Welfare are working to resolve recent issues related to payroll for home care workers across the state.
According to the release, PPL has paid nearly 80 percent of the valid time sheets submitted by direct care workers and is in the process of paying valid time sheets as soon as it becomes payable.
Initial checks for care workers have been mailed, and pay can be issued through direct deposit for those who have completed the proper form.
PPL claimed that one of the reasons behind the delay is that it received inaccurate or incomplete data from many of the former 37 agencies that handled home care worker payroll.
PPL has partnered with DPW to approve new processes that will allow the agency to automate a portion of the home care worker issues that it has been researching manually. This has helped expedited the process.
"We increased hours for our call centers to six days a week, have kept our financial service center open weekends, and are taking all measures to meet the needs of all consumers and their caregivers," said Marc Fenton, president of PPL. "We want all workers to be fully paid on time and for the commonwealth to have the documentation it needs to run a quality statewide program that meets all Medicaid and federal, state and local tax requirements."
Fenton added that PPL has been steadily educating program participants on their rights within the program. They will be able to choose their own employees. And they will be able to set their employees' wages—within state-established rate schedules.