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UGI responds to outages across the Midstate - abc27 WHTM

UGI responds to outages across the Midstate

Posted: Updated:
HARRISBURG, Pa. (WHTM) -

UPDATE: UGI is responding to a natural gas service outage affecting around 330 customers in Manor Township, just outside of Millersville in Lancaster County.

The area affected includes residents on Knollwood Road, Creekside Drive, West Charlotte Street, Swedesford Lane and Springdale Road.

The Red Cross set up a shelter and warming station at Central Manor Church, 387 Penn Street, in Washington Borough.

Once service is restored, UGI service crews will go door-to-door to restore service to customers. If a resident isn't home, crews will force their way inside in order to turn power back on. UGI said customers should never attempt to turn their natural gas service back on their own.

Officials hope to have service fully restored between 10 p.m. and midnight.

Previously reported: UGI says natural gas customers across central Pennsylvania lost service during Tuesday's cold weather because of an equipment failure at a pipeline supplier's facility.

The issue caused outages to UGI customers in Millersville, Camp Hill, Enola and Mechanicsburg.

In Millersville, approximately 300 customers were out of service. The utility said service restoration would take several hours.

Natural gas line pressure in Camp Hill, Enola and Mechanicsburg was being restored.

UGI said it is also experiencing smaller service outages in Palmyra, where approximately 20 customers were out of service.

According to a statement on the utility's Facebook, field crews are contacting affected customers to verify service is restored and that equipment is functioning properly.

Customers with questions or concerns can contact the UGI Call Center at 1-800-276-2722.

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