The attractions in Hershey were early pioneers of accessibility for special needs families.
"There's just nothing like when my son went down the log flume; his eyes were amazed. There's water - it's so worth it," said Maureen Cronin, Executive Director at the Arc of Pennsylvania.
Philadelphia mom Liz Finnegan expected no less when she took her daughter's to Hersheypark and Chocolate World in December.
"We figured this is a chance for her to be comfortable and still have that experience with her big sister," said Finnegan.
Two-year-old Layla is autistic, but is alright as long as she stays in a special stroller. Her mother says even with medical paperwork in hand, little Layla was kept back - even from Santa.
"The second we got to the door to see Santa Claus, we were told we couldn't take her in because she was in a stroller," Finnegan said.
The family received apologies from both companies, but she knew the damage was done.
"It was by people who didn't even realize they were doing it," she said.
"It's very difficult for someone to take an experience that involved their loved one, especially a child, and to write a legislator and demand action," Sen. Bob Casey (D-PA) said.
That's exactly what the family did. Now, Casey is pushing for Layla's Law, a bill that would require that not only management, but employees are trained in disability law.
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