Lebanon VA Medical Center flagged by feds - abc27 WHTM

Lebanon VA Medical Center flagged by feds

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LEBANON, Pa. (WHTM) - An audit released by the Veterans Affairs Department flagged the Lebanon VA Medical Center for further review and investigation.

It stems from a scheduling system used in the center’s cardiology clinic.

Those at Lebanon VA Medical Center say corrective action has already been taken.

Spokesperson Doug Etters responded with a written statement, which read:

“Lebanon VA Medical Center has consistently achieved high national rankings in access, quality of care, efficiency, and Veteran satisfaction. 

On May 15th, the Veterans Health Administration (VHA) Internal Audit Team identified the use of an appointment list in the Cardiology Clinic.  Cardiology Clinic maintained a record of follow up appointments involving cardiology physician fellows.  This list was maintained in a secure environment and personal information was not at risk.  This record system was utilized because physician fellows change rotations every six months and times for future clinics are not known until new cardiology fellow schedules and their tour of duty is provided from our affiliate.  Instead of that tracking system, the audit team recommended official VHA recall scheduling lists be used. 

Corrective action was completed on May 16th.  All Veterans requiring future cardiology follow-up care have been transferred to the official appointment scheduling system.

Additionally, staff reviewed and further confirmed all clinics with physician fellows are utilizing appointment scheduling systems appropriately.

The audit team’s recommendation and corrective action taken was formally reported to the network leadership and Veterans Health Administration in Washington DC May 16, 2014.”

The center is one of over 100 across the county and several here in Pennsylvania.  

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