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Dodge joins SayAh with more than 30 years experience growing early stage businesses
TULSA, Okla., July 16, 2014 /PRNewswire/ -- SayAh, a cloud-based application company providing physicians and physician organizations the ability to improve the accuracy of patient satisfaction scores and take control of their online reputations, announced the appointment of Warren Dodge as the company's president and chief executive officer.
According to company founder and chairman, Bryan Hawkins, MD, SayAh is well positioned to leverage its regional focus and expand the company's services throughout the U.S. "SayAh has successfully exhibited impact on a regional level and is now poised to help physicians and physician organizations, nationwide, better manage their online reputations by engaging more of their patients in the feedback loop. Warren's extensive national experience and success in building and leading physician-focused services companies provides SayAh with the skills required to guide our company and grow its footprint across the U.S. healthcare landscape," Hawkins said.
Dodge, a recognized leader in the health services and health information technology markets, is well known for his expertise in sales, marketing and growing market share through point-of-care channels -- having honed his insights through more than 21 years working in the oncology services marketplace.
"The opportunity for SayAh is immense," emphasized Dodge. "Today it is estimated that 80 percent of perspective patients go online to research a physician's background and reputation prior to making an appointment. And, over 70 percent of perspective patients feel that a doctor's reputation is the most important criteria they consider before deciding whether or not to make an appointment."
According to Dodge, the problem for doctors is that their online reputations are built by a very small number of patients – which leads consumers to both an inaccurate and statistically unreliable mechanism for drawing any type of comparative evaluation. "SayAh changes that dynamic, allowing consumers and their doctors to have a significantly more reliable tool for understanding perceptions of physician performance and overall levels of service satisfaction," Dodge said.
Prior to joining SayAh, Dodge's career encompassed launching and managing several successful oncology service companies including Oncology Therapeutics Network (OTN) in 1991 and National Oncology Alliance (NOA) in 2001, Oncology Metrics in 2007 and most recently serving as the President of Altos Solutions, a web-based, oncology specific, electronic medical record (EMR) company.
As Senior Vice President and General Manager of OTN from 1991-1998, Dodge led the team that developed and implemented new ideas for servicing community oncology including Lynx, pharmacy support, drug information, next-day shipping, online ordering, extended dating and then discounts for early payments. From 1998-2001, Dodge served as Senior Vice President for iScribe, a pioneer and innovator in the e-prescribing market. As one of the principals at NOA from 2001 to 2005, he was involved in building the fastest growing and second largest specialty-oncology national, group purchasing organization.
Tulsa, OK-based SayAh gives physicians and physician practices the tools needed to more accurately reflect their online reputation by:
Through SayAh, physicians can now take a more active role in how their online patient satisfaction reputations are represented. As a result, consumers/potential patients have access to larger, more accurately represented pools of professional performance and service reviews in order to gain the clearest picture possible of a caregiver's reputation.
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