Update: Phone service fully restored to all counties


HARRISBURG, Pa. (WHTM) — As of Thursday evening, 9-1-1 emergency and non-emergency services have been restored to all counties.

Earlier today Lumen Technologies reported in a statement that all services in Pa. counties have been restored but Cumberland County continued to have issues after services were restored to the other counties.

According to an email sent out by Cumberland County Communications their 9-1-1 emergency and non-emergency phone services have now been fully restored.

Widespread phone outages plagued the Midstate for nearly two full days. A total of 13 counties had reported some impact to services including calls to 9-1-1.

Adams, Beaver, Bedford, Butler, Clarion, Cumberland, Franklin, Fulton, Greene, Juniata, Mifflin, Perry & Somerset all reported experiencing outages or partial outages.

Franklin County was the first to report that their 9-1-1 services and non-emergency phone lines were restored.

A statement from Lumen Technologies read “911 calls made by Pennsylvania residents in most of the areas surrounding Adams, Bedford, and Butler Counties are mainly restored. In locations where 911 calls cannot be completed, please follow local guidance from your closest public safety agency for alternate solutions.”

In a tweet, Pa Emergency Management Agency writes, “PEMA is monitoring the situation & at this time, has received no requests for assistance from any affected counties.”

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